Privacy Policy
Last updated: March 9, 2026
1. Introduction
Cognistrom LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform and services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our services
- Subscribe to our newsletter
- Contact us for support
This information may include your name, email address, phone number, company name, payment information, and any other information you choose to provide.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with third-party vendors who assist us in operating our website and conducting our business.
- Payment Processing: We use Stripe for payment processing. Your payment information is processed by Stripe in accordance with their privacy policy.
- Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Stripe Payment Processing
All payment processing is handled by Stripe, Inc. ("Stripe"). When you provide payment information, you acknowledge that your data will be processed by Stripe in accordance with their Terms of Service and Privacy Policy. We do not store your credit card or payment details on our servers.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Request transfer of your personal information
8. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Cognistrom LLC
Email: info@cognistrom.com
United States